Volume : 11, Issue : 9, SEP 2025

A STUDY ON RECENT TRENDS IN BANKING SECTOR IN INDIA

DR. ARUN MONDAL

Abstract

Banks emphasize on customer satisfaction to enhance customer loyalty. Private sector banks adopt modern technology to deliver online banking facilities properly to the customers. Rural masses face difficulties to avail banking facilities due to inadequate infrastructure of banks. People avoid online banking due to security threat. Banking habits among urban people is more than rural people. The number of bank branches is very less in rural areas. Customers prefer online banking more than traditional banking as they can avail banking services round the clock through online banking. The cost of online banking is less than traditional banking. The study is based on primary data and secondary data. Primary data has been collected from the customers of public and private sector banks. Primary has been collected from urban and rural areas. Secondary data has been collected from journal articles. In this paper, an attempt has been made to find out recent trends in banking sector in India.

Article : Download PDF

Cite This Article

IESRJ

International Educational Scientific Research Journal

E-ISSN: 2455-295X

International Indexed Journal | Multi-Disciplinary Refereed Research Journal

ISSN: 2455-295X

Peer-Reviewed Journal - Equivalent to UGC Approved Journal

Peer-Reviewed Journal

Article No : 12

Number of Downloads : 181

References

1. Anthony, R.G.S. (2017). An overview of digitization in Indian banking sector. Indo-Iranian Journal of Scientific Research, Vol.1, Issue 1, October-December, 209-212.

2. Adah, J.A., Angioha, P.U., Ugwuonwu, C. & Akomaye, S. (2020). An empirical analysis of the relationship between working condition and the effectiveness of employees in commercial banks in cross river state. Journal of Banking and Finance Management, Vol.3, Issue 2, 18-24.

3. Kapparashetty, B.V. (2020). Role of banking sector on Indian economy. International Journal of Research and Analytical Reviews, Vol.7, Issue 1, 413-421.

4. Goud, K.L. (2021). An analytical study on trends and progress of Indian banking industry. International Journal of Creative Research Thoughts, Vol.9, Issue 9, September, 347-354.

5. Jhamb, R.K. (2022). Challenges and opportunities of banking sector in India. International Journal of Social Impact, Vol.7, Issue 1, January-March, 74-79.

6. Kamboj, J., Bhatia, B.S. & Bali, S. (2022). Service quality in banks : An analysis. International Journal of Creative Research Thoughts, Vol.10, Issue 9, September, 352-365.

7. Sreenivasamurthy, G.V. (2022). Analysis of Indian banking sector. International Journal of Multidisciplinary Educational Research, Vol.11, Issue 4(1), April, 121-127.

8. Yuvaraj, D., Isthiyaq, M., Thoufeeque, T.M., Yaseen, A.M. & Dawood, K.S.N. (2023). Technology Impact on e-banking towards customer satisfaction : An exploratory research. Journal of the Oriental Institute, Vol.72, Issue 06, No.4, October-December, 115-123.

9. Singh, V.(2023). Indian banking : Challenges and opportunities. International Journal of Multidisciplinary Research, Vol.5, Issue 4, July-August, 01-07.

10. Padhy, L.P. (2023). Digital disruptions in the Indian banking sector-Opportunities and Challenges. The Journal of Indian Institute of Banking & Finance, July-September, 32-42.

11. Huang, W., Molyneux, P., Ongena, S. & Xie, R. (2023). The new challenges of global banking and finance. The European Journal of Finance, Vol.29, No.7, 693-699.

12. Svoboda, A. (2023). The impact of artificial intelligence on the banking industry. Journal of Banking and Finance Management, Vol.4, Issue 1, 7-13.

13. Rehman, F.U. & Lakshmi, T.V. (2024). A  study on performance of Indian banking system. EPRA International Journal of Economics, Business and Management studies, vol.11, Issue 3, March, 72-82.

14. Kavitha, J. (2024). A study on challenges and opportunities of emerging technologies in the Indian banking sector. International Journal of Latest Technology in Engineering, Management & Applied Science, Vol. XIII, Issue IX, September, 156-160.

15. Takeed, Z., Ali, M.D., Khattak, M.A.R. & Launer, M.A. (2024). Role of training and development on organizational commitment and employee retention in the banking sector of Afghanistan. International Review of Management and Business Research, Vol.13, Issue 2, June, 157-168.

16. Sharp, K., Lues, H., Klonaridis, R., Deventer, M.V., Muller, R. & Redda, E.(2024). Factors influencing consumers’ attitude towards digital communications within the South African banking industry. International Review of Management and Marketing, 14(4), 19-28.

17. Ghimire, S.R. & Agarwal, N. (2024). Customer-centric digitalization in Nepalese commercial bank : Perspective from bank manager. Ajasra, Vol.13, Issue 7, July, 328-336.

18. Sah, S.K. (2024). A study on opportunities and challenges in the banking sector. Shodh Samarth – Research Journal of Commerce, Management & Economics, Vol.1(1), January, 24-35.

19. Subedi, D.P. & Adhikari, S.N. (2024). Impact of e-banking on service quality in Nepalese commercial banks. International Journal of Business and Management Invention, Vol.13, Issue 13, March, 41-53.

20. Samuel, N.N., Remigius, C.E. & Uduimoh, A.A (2024). Internal controls, frauds in the Nigerian banking industry. African Journal of Accounting and Financial Research, Vol.7, Issue 3, 55-70.