Volume : 2, Issue : 11, NOV 2016

QUALITY OF PROCESS IN THE MEDICAL STORE IN A MULTISPECIALTY TEACHING HOSPITAL.

Sonia E D’Souza, Rudolph Ravi D'Sa

Abstract

Quality of health care is the right of every patient and the responsibility of all staff within the health care delivery system. As the demand for quality services in hospitals is increasing it is essential to measure the health care quality in order to improve the services. Study was conducted to assess the quality of process in the medical stores of a selected hospital. Quality of process in medical store was assessed by a check list. Observation and informal interview were the methods used to fill the checklist. Data was presented in tables consisting Yes/No rating and percentage scores were calculated.

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References

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